Troubleshooting
The first thing to do in case of a problem is to check LogView's error
log files and, failing that, the main Roxen server's error log files.
Both LogView and Roxen try to generate comprehensible reports on
errors that occur.
Specific problems:
The installation of LogView failed
This is typically due to one of the following things:
- The server may not have write permission in the log files
directory, or may lack permission to read some of the files in the
LogView distribution. The main server's error log files will contain
information about which file accesses has failed.
- LogView was instructed to store its logs and groups files in a
directory other than the default logview.data, and this
directory did not exist. Such directories must be created manually.
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