# Ghostscript problem report form

Before using this form, please read the instructions for reporting problems. If you are running a developer or beta version of Ghostscript, and you are an experienced tester (for example, if you have been testing Ghostscript for more than a year, or you have already submitted at least two problem reports that we accepted for investigation), you can send an informal report to the place indicated below. Otherwise, please fill out this form completely. Fill out all applicable items in this form.

Most importantly, you must include all data (PostScript files, PDF files, batch/script files, and/or fonts) required to reproduce the problem, either by giving a URL from which we can download the data, or by including the data with the report itself. If you don't include this information, we can't investigate the problem. Please note that the bug reports are publicly archived, so the information you provide will be generally available. If the test data absolutely must remain confidential, please so indicate on the form below and provide an address we may contact privately for the file.

Once you have prepared the report, go to http://bugs.ghostscript.com. and follow the instructions there. Data files can be attached to the bug report after the bug is submitted. Use the completed problem reporting form as the body of the Bugzilla submission. If by some reason the Bugzilla doesn't work for you, bugs can be submitted as follows:

- If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably sure that the problem is specific to your platform, mail to bug-gswin@ghostscript.com.
- If you are running MacOS, and you are reasonably sure that the problem is specific to the Mac, mail to mac-gs@ghostscript.com.
- Otherwise, mail to bug-gs@ghostscript.com.

Fully completed problem reports help us improve Ghostscript. Thanks in advance.

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    Symptoms:

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    Ghostscript version (or include output from "gs -h"):

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    Where you got Ghostscript:

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    Hardware system you are using (including printer model if the problem
    involves printing):

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    Operating system you are using:

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    If you are using X Windows, and your problem involved output to the
    screen, the output from running xdpyinfo and xwininfo:

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    C compiler you are using, including its version, if you compiled
    Ghostscript yourself:

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    If you compiled Ghostscript yourself, changes you made to the makefiles:

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    Environment variables:

    	GS_DEVICE

    	GS_FONTPATH

    	GS_LIB

    	GS_OPTIONS

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    Command line:

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    URL or FTP location of test files (include the data at the end of this
    form if 500K or less):

    ------------------------------------------------------------------------
    Suggested fix, if any:

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    Other comments:

Copyright © 1996, 2001 artofcode LLC. All rights reserved.

This file is part of AFPL Ghostscript. See the Aladdin Free Public License (the "License") for full details of the terms of using, copying, modifying, and redistributing AFPL Ghostscript.

Ghostscript version 8.13, 31 December 2003